Privacy Policy

Skywalkn Made It (“Skywalkn AI”, “Skywalkn BookMe”, “we,” “us,” or “our”)

Effective Date: January 1, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Skywalkn Made It (“we,” “us,” or “our”) does not sell or share customer SMS opt-in data, including phone numbers and consent records, with any affiliates, parent companies, or unrelated third parties for their own marketing or promotional purposes. All text messaging originator opt-in data is kept strictly confidential and used only to deliver the services you have requested from us.

1. Information We Collect

Personal Information

  • Name, email address, phone number, and physical address
  • Payment information when you make a purchase or request a quote
  • Opt-in records and timestamps for communication channels (SMS, email, etc.)

Non-Personal Information

  • IP address, browser type, and device information
  • Website usage patterns and analytics
  • Cookies and similar technologies

Customer Communication

  • Records of inquiries and service requests
  • Appointment details and preferences
  • Service history, notes, and feedback

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our systems and services
  • Process transactions and payments
  • Communicate with you about inquiries, projects, appointments, and account updates
  • Send marketing or promotional messages when you have given explicit consent
  • Improve website and funnel functionality and user experience
  • Ensure security, fraud prevention, and legal compliance
  • Maintain records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program

By opting in to our SMS messaging services, you agree to receive text messages related to our services, including (but not limited to) appointment reminders, booking confirmations, customer support messages, missed-call text-backs, onboarding instructions, and important updates about your account or projects with us.

Opt-In & Consent

  • You will only receive SMS messages if you have explicitly opted in.
  • Opt-in is typically collected via online forms that include a dedicated SMS consent statement and/or checkbox.
  • We maintain timestamped records of all opt-in actions.
  • We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws.

Opt-Out Instructions

  • You can opt out of SMS notifications at any time by replying “STOP” to any message.
  • You will receive a final confirmation message, and no further SMS messages will be sent unless you re-opt in.
  • Opt-out requests are processed promptly, typically within 24 hours.

Message Frequency & Content

  • Message frequency varies based on your interactions with our business and systems.
  • Messages will be directly related to the services you have requested or your account activity.
  • We do not send promotional SMS content without your specific marketing consent.

Help & Support

  • Reply “HELP” to any SMS for assistance.
  • You may also contact us at [email protected].

Carrier Information & Fees

  • Standard message and data rates may apply.
  • Message delivery may depend on your carrier and network connection.
  • Carriers are not liable for delayed or undelivered messages.
  • Supported carriers typically include major U.S. carriers such as AT&T, Verizon, T-Mobile, and others.

SMS Data Protection Statement

No mobile information, including phone numbers and SMS opt-in data, will be shared with third parties or affiliates for their own marketing or promotional purposes. Information sharing with subcontractors or service providers in support of SMS delivery (such as SMS aggregators) is permitted solely to perform those services on our behalf, under strict confidentiality and data protection requirements.

We implement reasonable technical and organizational measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information only in the limited circumstances below:

Service Providers

  • Third-party vendors who assist with our operations (e.g., payment processors, scheduling/booking tools, CRM platforms, email/SMS providers, hosting).
  • SMS aggregators and messaging providers solely for the purpose of delivering SMS messages you have consented to receive.
  • All service providers are contractually required to protect your information and use it only as directed by us.

Legal Compliance

  • When required by law, regulation, legal process, or to protect our rights, property, or safety.
  • In response to valid law enforcement requests or court orders.

Business Transfers

  • In connection with any merger, acquisition, reorganization, sale of assets, or similar transaction.
  • In such cases, your data will remain protected under this Privacy Policy or a substantially similar policy.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties other than SMS aggregators and providers that support our text message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information, including:

  • Encryption of sensitive data in transit and, where appropriate, at rest
  • Secure access controls and authentication mechanisms
  • Regular security updates and technical safeguards
  • Employee training on data protection and privacy practices
  • Breach detection and notification procedures in accordance with applicable laws
  • Secure backup systems and disaster recovery planning

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze site traffic and user behavior
  • Remember your preferences and settings
  • Improve website and funnel functionality and user experience
  • Measure the effectiveness of our content, services, and marketing campaigns

You may control cookies through your browser settings. Disabling cookies may limit some features of our website or funnels.

7. Your Rights & Choices

You have the right to:

  • Access, update, or request deletion of your personal information, subject to legal obligations
  • Opt out of marketing emails by clicking “unsubscribe” in those emails
  • Opt out of SMS messages by replying “STOP”
  • Request details about how we process and store your data
  • Withdraw consent at any time for future communications
  • Lodge a complaint with a supervisory authority if you believe your privacy rights have been violated

To exercise these rights, please contact us using the information in the “Contact Us” section below.

8. Third-Party Links

Our website, funnels, or booking pages may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by Skywalkn Made It through our own properties and systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the effective date indicated at the top. For significant changes, we may notify you by email, SMS, or by posting a prominent notice within our apps, funnels, or website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Skywalkn Made It
Phone: +1 564-465-4012
Email: [email protected]
Website: https://skywalknmadeit.com

By using our website, funnels, and services, you consent to this Privacy Policy.